Privacy Policy
1. A Notice Organized Around Your Decisions
Not every visit to Zinmavo results in an order. You might only view the opening page, enter an email address to hear about the launch, compare product information when shopping becomes available, or contact support. Our handling of personal information depends on what you choose to do. This Privacy Policy explains the information relevant to each interaction, the reasons it may be used, and the privacy controls available to you at https://zinmavo.com.
2. Data Controller: The Organization Responsible
Data Controller: Jilin Tingmiao Trading Co., Ltd.
Unified Social Credit Code (USCC): 91220100MAKJDHJC7D
For personal information whose purposes and essential means of processing we determine in administering Zinmavo, Jilin Tingmiao Trading Co., Ltd. acts as the Data Controller. For example, this includes decisions concerning customer correspondence, order administration, and records we are required to maintain. You may contact our Data Controller at service@zinmavo.com to ask a question about this notice or exercise an applicable right.
A separate organization may process information on our behalf or determine its own purposes for specific activities. In particular, Shopify and payment services may have different roles depending on the processing involved. Their respective privacy notices explain processing for which they independently act as controllers.
3. When You Join an Opening Announcement List
If you submit your email address using a launch-update or newsletter signup, we may process that address and the related subscription preference to administer the communication you requested. The signup may also involve technical information needed to operate the form or prevent misuse. Where applicable law requires consent to send marketing communications, we rely on the required consent. You can unsubscribe from promotional messages through the instructions in a message or contact us directly.
A newsletter subscription is separate from an order. You can decide not to subscribe without losing any shopping rights otherwise available to you.
4. When You Browse Without Making a Purchase
Website infrastructure may process information about a request to load a page, including IP address, device and browser information, approximate network-derived region, page and session activity, and cookies or comparable identifiers. Some of this processing is needed to present the website, maintain a cart or session, diagnose problems, or protect against abuse. Additional measurement or advertising technologies may be involved only where they are enabled and allowed under applicable law.
5. When You Buy Something
A purchase requires information that connects the order to its delivery and payment. This can include your name, email, telephone number, billing and shipping addresses, selected goods and quantities, order total, chosen delivery option, and fulfillment or refund status. The payment method offered at checkout determines which payment service handles the transaction. We may receive a transaction reference, confirmation of payment, or information needed to reconcile or refund an order. Please never send complete card numbers or security codes to support.
6. When You Ask for Help
Support requests can include your message, contact details, order reference, any photographs or other details you choose to send, and our response history. We use relevant information to answer questions, resolve complaints, address product or delivery issues, and document the outcome when necessary. We encourage you to limit attachments to what is relevant to the issue.
7. The Reasons and Legal Grounds for Processing
Where a law requires a legal basis, the basis depends on the purpose, rather than a single justification for every activity:
- Order and delivery administration: performing a purchase contract or taking steps requested before purchase.
- Returns and customer assistance: performing our obligations and, where appropriate, legitimate interests in resolving customer requests.
- Accounting, taxes, and legal compliance: meeting legal obligations.
- Fraud prevention and technical security: legitimate interests or another lawful basis, subject to individual rights.
- Optional promotions or nonessential technologies: consent or another legally appropriate basis, where required.
If you withdraw consent, processing based on that consent will be addressed accordingly. Information needed to complete a purchase or comply with a legal obligation may still need to be processed.
8. Providers, Recipients, and Separate Responsibilities
Zinmavo uses Shopify ecommerce infrastructure. Where relevant to the service you use, information may be processed by providers handling checkout payments, order shipping, fulfillment, communications, hosting, security, or customer support. Such information should be limited to what is appropriate for the function. We may also disclose information when legally required by an authority, necessary to protect legal rights, or involved in a lawful business transaction subject to applicable safeguards.
The organizations receiving information do not necessarily have identical roles or access. Some act on our instructions; others determine parts of their processing independently under their own privacy notices.
9. Cookies and Optional Measurement
Technologies required to maintain a session, keep cart selections, and protect website functions may operate when you browse. Other technologies, if used, may measure engagement or support personalized advertising. You may manage many cookies through your browser and any privacy or consent mechanisms made available on the site. Disabling necessary functionality can affect the ability to use some shopping features. Nonessential technologies are subject to applicable consent obligations.
10. Marketing and Advertising Choices
Promotional emails, if sent, can be stopped by using their unsubscribe instructions or contacting service@zinmavo.com. Messages necessary to administer an existing order, refund, or rights request are separate from marketing.
Certain laws provide a right to opt out of defined advertising-related disclosure, sale, sharing, or targeted advertising. Where the relevant activity occurs, you may submit a request to our Data Controller and use any applicable website privacy choices. Recognized preference signals, including Global Privacy Control, are honored where required by applicable law. The availability of a particular choice depends on the processing activity and your location.
11. International Handling and Retention
Because an ecommerce store may use providers operating in multiple jurisdictions, information may be accessed or processed outside your country. Where required, lawful transfer mechanisms and relevant safeguards will apply. Retention also depends on purpose: subscription records support communication choices; order records support delivery, bookkeeping, and legal compliance; service records support follow-up; and technical logs may be kept for security. We delete, anonymize, or otherwise handle information once it is no longer needed, subject to lawful retention duties.
12. Protection and Limits of Online Security
We take reasonable administrative and technical measures appropriate to the information being handled, including limiting access where appropriate. Providers are responsible for the services and systems they operate under applicable arrangements. No system can guarantee complete security. Protect any account credentials and contact us if you believe personal information has been misused.
13. Your Rights and How We Respond
Depending on your location and applicable law, you may have rights to request access to personal information, correction, deletion, portability, restriction of processing, or objection to particular uses. You may also withdraw consent, opt out of certain advertising practices, appeal an eligible privacy decision, or complain to a competent privacy authority. Some requests may be subject to lawful exceptions, including requirements to keep transaction records.
Send a description of your request to service@zinmavo.com. We may need reasonable verification of identity before disclosing or changing information. Requests will be handled within the time required by applicable law, and any applicable exception will be explained as appropriate.
14. Children, External Links, and Changes
This store is intended for general shopping, not for intentionally collecting children's personal information contrary to applicable law. Contact us if you believe a child has submitted information improperly. Independently operated websites linked from Zinmavo may follow their own privacy notices.
We may revise this Privacy Policy when our services, information practices, or legal obligations change. The updated notice will appear on the website, with further notice where the law requires it.
15. How to Reach the Data Controller
Data Controller: Jilin Tingmiao Trading Co., Ltd.
Website: https://zinmavo.com
Privacy requests may be sent to service@zinmavo.com. Our complete business identification and support details are below.
Business and Contact Information
Operating Company: Jilin Tingmiao Trading Co., Ltd.
Unified Social Credit Code (USCC): 91220100MAKJDHJC7D
Company Address: Room 1604, Building 2, Phase III, Zhonghai · Lanting, West of Chaofan Avenue and North of Yi 4th Road, High-tech Zone, Changchun
Support Email: service@zinmavo.com
Contact Phone: +86 13584027619
Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (UTC+8, China Standard Time)